A: Normally we get your order shipped within three business days upon receiving your cleared payment. Shipment is done by either Fedex or DHL, we choose the most reliable and fast express to avoid unnecessary damages and ensure that you can receive your order at the earliest. Depending on the location you reside, the shipment would take around three to seven days. However, please note that this is just estimate, we do not control the delivery, nor the time needed for the shipment.
First of all you choose the product that fits your needs the most through our website, you are welcome to contact our sales stuff if you need any advise.
Then you click on the "Add to Cart" button on the product detail page and you will be redirected to your shopping cart. Go back to the product list if you would like to add some other products. In the shopping cart you may request for a quote via Email and click the checkout button to checkout your order (you will be asked to register or login if you have not yet.), before you checkout, please make sure that your shipping and billing information is correct and valid, click the edit button right next to the addresses if it is not.
The last thing you have to do to complete the order is to pay for it. Currently we accept payment via Paypal or Bank Transfer. Your will be redirected to the Paypal website if you have chosen Paypal to pay for your order, and you will get a proforma invoice in your registered Email box if you chose Bank Transfer. We will confirm your order as soon as your payment is received, and get your order shipped within three business days upon receiving the payment. Normally you can receive it within One week after paying for it.
Should there be any questions upon placing the order, you are welcome to contact us anytime via the website, Email or phone, we will get back to you within 24 hours.
Currently we accept payment through Bank Transfer and Paypal. However, in case that both of them are not available to you, please feel free to contact us with the payment method that you would prefer, we will try our best to arrange.
To pay with Paypal, you will be automatically redirected to Paypal upon confirming your order information, simply login to Paypal and follow the instructions to complete the payment.
And our bank information can be found at the bottom of your Proforma Invoice. Please note that there might be some extra fees charged by your bank as transaction handling fees, please note that such fees will not be our responsibility, you will be undertaking such expenses, thank you.
Sure we can ship the order on your account, please get us advised with your account details while placing the order. Also please note that while shipping on your account, our responsibility dues upon delivering your order to your designated courier at our facility, damages or loses occured during the shipment shall be undertaken by you or your courier. Contact us for more information.