Quality control:
Witech Co., Ltd is committed to provide high-quality products to every one of
our customers. Every product released by Witech goes through quadruple quality
check, including material testing, circuit testing in production process, and
final testing in production process, turnoff testing before shipment. We pay
attention to every single step to make sure that every single product released
is 100% functional without apparent defect. In addition, in case that some
unforeseeable things happen, you get our:
After-sales service: 1. We offer 15days shifting warranty to defected products, please see our
Standard Terms of Sales for more information.
for more information.
2. Repairing warranty. We offer three months, counting from the date of
purchase, cost-free maintenance warranty for malfunctioned Witech-branded
products.
3. Life-long maintenance. To products that are inconsistent with the shifting
and repairing warranty terms, Witech offers repayable maintenance service.
4. LCDs and other third-party-branded products are not covered by the
shifting, repairing and maintenance warranties.
5. Damages caused by irresistible natural factors are not covered by the
shifting, repairing and maintenance warranties.
6. Improper use of the products and unauthorized parts may void the
warranties.
7. Products returned for shifting, repairing and maintenance must be
attached with detailed malfunction statement.
8. Shipping costs occurred for and damages during returning the products will be
of your responsibility. You are also responsible for properly packing the
products to be returned and for delivering the products to a common carrier
designated by Witech.
9. "Product" and "products" here refer only to the product(s) you purchased directly from
www.arm9board.net.
Technical Support: We offer technical support for all of our products, We provide free support for problems/bugs concerning our hardware and software. Whenever you have any questions or problems regarding to using our products, either before or after purchasing our products, you may feel free to contact us, normally we can get your questions answered and problems solved within 24 hours upon receiving your questions:
Our technical support is available via the following ways:
Tel: 86-871-5899845
Fax: 86-871-5899845
Web:
http://www.arm9board.net/sel/contactus.aspx
Email: support@arm9board.net